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Returns & Exchanges

At GPI, we stand behind the quality of our products and offer a 30-day return policy for items in their original condition. Whether you received the wrong item or simply changed your mind, our team is committed to making the return process as seamless as possible.

Return Process

  • 1.
    Initiate Your Request

    Log in to your GPI account or visit our returns portal with your order number and email address to start the process.

  • 2.
    Print Your Label

    Once approved, download and print the prepaid shipping label provided via email and securely package your items.

  • 3.
    Ship the Package

    Drop off your package at any authorized carrier location and keep your tracking number for reference.

  • 4.
    Receive Your Refund

    After our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.